order to give you the best prices possible, our products ship direct from the
manufacturer overseas. Please allow 4-7
days for tracking to kick in once you receive your confirmation of shipment email.
All our products ship directly from the
manufacturer overseas. We strive to
place all orders with the manufacturer the same day. However, high order volumes sometimes push
that time back to 1-3 days. Once the manufacturer receives the order, please
allow 4-5 days for your order to be processed.
Our Standard Shipping from the manufacturer takes 16-26 days from
the time you receive your confirmation of shipment email. For more details, please see our Shipping page.
It is extremely rare, but in the event your
package does not reach you due to error on the part of the mail carrier, please
contact your local postal service with your questions or concerns. We are not responsible for lost, stolen or
undelivered packages. Any lost, stolen or
undelivered packages are the responsibility of the buyer.
All items that are discounted or on sale are FINAL SALE and are
not eligible for return, refund, or exchange.
Our policy lasts 30 days. If 30 days have gone by since you received
your order, we cannot offer you a refund of any kind.
To be eligible for a return, your item must
be unused and in the same condition as received. It must also be in the original packaging with
proof of purchase.
Any item not in its original condition, is
damaged or missing parts for reasons not due to our error will not be accepted.
Returned packages will be inspected and
processed within 2-5 business days. If approved,
you will be refunded the full amount of your purchase. All shipping costs associated with returns
are the responsibility of the customer.